Customer Service

Barbeques Galore has been in the barbeque business longer than anyone in Australia – since 1977 to be exact. Naturally, over that time, we’ve gained invaluable knowledge on all things to do with Australia’s great barbeque tradition. In fact, we've made it our mission to learn as much as we can about barbequing and outdoor entertaining.

Barbeques Galore Price Promise

At Barbeques Galore we pride ourselves on not only being able to provide better advice, but we also have a price promise. We’ll beat any price on an identical item! We call it ‘Better advice and a better price’.

There are a few conditions attached but our aim is to ensure you will pay less for an identical product at any of our stores.

Conditions:

1. The item must be identical
2. The competitors price must be current
3. The competitor must be in stock of the item

Lay-bys

Barbeques Galore understands that for any number of reasons that you might not want to take your new barbeque or outdoor furniture setting with you when you purchase it.

Therefore we have the good old-fashioned Lay-by, allowing you to pay off the product over six weeks and take it home at the end of the Lay-by period.

Our Lay-bys are as follows:

1. We will hold your goods for 6 weeks
2. We require equal fortnightly repayments
3. Minimum purchase of $100
4. 10% minimum deposit and a small service fee
5. Lay-by items cannot be separated until final payment is made

For full details on our lay-by program please contact your nearest store on 1300 BARBEQUES (1300 227 237).